If a customer is having issues using a specific bank account, or simply would like to remove it from the system, they are able to do so in..

Dive into the Stronghold Promotion Management Guide to learn how to set up, track, and optimize promotions on our platform.

(1) In the Dashboard, click Transactions up top. You can also search by customer and find a transaction when under their customer profile...

Welcome to Stronghold Pay! Watch the Stronghold Merchant Dashboard Introduction Video to get a dashboard overview...

Stronghold allows your customers to tip during checkout or after a transaction has been completed. You can reconcile tips at the end of...

The Outstanding Returns Report allows merchants to see what transactions have not yet been captured and the status of those charges...

If you are a user with Admin Permissions on the Stronghold Dashboard, you can add a user to your company’s Stronghold Dashboard by logging..

Reconcile settlement activity with the Settlement Detail Report and the Activity Detail Report

(1) Log into the Dashboard (2) Click Customers on the top menu bar (3) Search by First Name, Last Name, Mobile phone number, or email...

Refunds can only be done for transactions that have already been captured (ie funds have been taken from the customer's account)...

(1) In the dashboard, Click Transactions (2) To download all Transactions at once click the 3 dots in the top right corner....

Settlements correspond to the total amount of funds that Stronghold deposits into a merchant’s bank account on a given day. Timeline for...

Tired of downloading reports every day? You can opt in to having Settlement Reports sent right to your email inbox daily, weekly, and...