If a customer is having issues using a specific bank account, or simply would like to remove it from the system, they are able to do so in the order checkout screen.
Merchants can also remove, unlink, and deactivate bank account through the Merchant Dashboard.
Phone number tends to be the most unique identifier if you’re having trouble finding a customer by name or email.
The customer will no longer see this account saved under their profile upon checkout.
They will be able to relink the account upon checkout the next time they order.
This will not change the bank account being used for any current transactions that are being collected.