If you'd like to add a tip for your driver after receiving your order, check your phone for a text with a link to add tip. You'll see the..

Your personal financial information is never shared with the business. Stronghold will provide the merchant with your full name, email...

No, there are no additional bank fees. 

Please contact the merchant directly if you wish to cancel your payment for an order that has not yet been picked up or delivered. If...

We use ACH (electronic, bank to bank transfers) to facilitate your payment.

You will see the retail business name on your bank statement. 

The transaction typically appears the same day.

Stronghold is a Forbes Fintech 50 Company, that provides a convenient way for you to securely pay for online pickup and delivery orders.

Stronghold payments are fast, secure, and contactless. Skip the ATM and pay directly from your phone!

You don't need to sign up for a different account or download an app to pay for your order.

Nope! Your information is securely stored in your account, so next time, you can complete the payment with just one click!

With Stronghold, you're able to add multiple bank accounts at once, and they'll be saved for the next time you order! To add a new bank...

No Checking Accounts for Verification Error Message Troubleshooting

The total dollar amount of your purchase after taxes cannot exceed $999.99 over 60 hours. Some merchants may have higher or lower limits...

how to address a "Technical Error" message when linking your bank account

Common reasons include: your bank isn't supported, you have insufficient balance in your account, or the security verification failed.

In most instances, refunds will be credited back to you by the merchant from whom you ordered. Some merchants may add store credit to...

If you received a text message from Stronghold stating that we were unable to process your payment

Yes, your bank information is encrypted and tokenized for safety and security. Your banking details are never shared with the retailer.