In most instances, refunds will be credited back to you by the merchant from whom you ordered. Some merchants may add store credit to...

If you received a text message from Stronghold stating that we were unable to process your payment

Please contact the merchant directly if you wish to cancel your payment for an order that has not yet been picked up or delivered. If...

The transaction typically appears the same day.

This page describes the notifications Stronghold sends to retail customers

The total dollar amount of your purchase after taxes cannot exceed $999.99 over 60 hours. Some merchants may have higher or lower limits...

Your personal financial information is never shared with the business. Stronghold will provide the merchant with your full name, email...

We use ACH (electronic, bank to bank transfers) to facilitate your payment.

No Checking Accounts for Verification Error Message Troubleshooting

Stronghold closed its retail exchange service on April 11, 2019. While deposits from retail customers were disabled after this date, the...

If you'd like to add a tip for your driver after receiving your order, check your phone for a text with a link to add tip. You'll see the..

With Stronghold, you're able to add multiple bank accounts at once, and they'll be saved for the next time you order! To add a new bank...

Currently we are experiencing limited connectivity at the following institutions - Wells Fargo, Capital One, PNC, CitiBank, Fremont Bank...

how to address a "Technical Error" message when linking your bank account